Returns & Exchanges
We want you to love your Katie Van Slyke pieces as much as we do, but if your order isn't quite right, we accept returns on unworn items within 30 days of delivery. Please ensure all tags remain attached and the items are in their original condition to qualify for a full refund.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing